Privacy Policy

1. Introduction

At EdyAsian Concierge Services, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our VIP Meet & Greet Service or visit our website. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services, including:

• Personal Information: Full name, email address, phone number, and other contact details provided during booking.
• Travel Information: Airport selection, service type (e.g., Arrival, Departure), travel dates, and passenger details (adults and children).
• Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, and pages visited.
• Cookies and Tracking: Data collected via cookies to enhance user experience and analyze website performance.

3 How your Information is used

Your information is used to:

• Process and manage your VIP Meet & Greet bookings.
• Send confirmation emails, booking updates, and service-related notifications.
• Analyze website usage to improve functionality and user experience.
• Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Trusted service providers (e.g., email or payment processors) who assist in delivering our services.
• Legal authorities when required by law or to protect our rights.
• Airport personnel to facilitate your Meet & Greet service.

5. Data Security

We employ industry-standard security measures, such as encryption and secure servers, to protect your data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal information.
• Opt out of marketing emails or notifications.
• Request information about how your data is used.
• Lodge a complaint with a supervisory authority if you believe your data is mishandled.

7. Cookies and Tracking

Our website uses cookies to improve functionality and user experience. Cookies may track your preferences and browsing behavior. You can manage or disable cookies through your browser settings, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.